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Warranty 2017-08-24T13:42:15+00:00

Warranty

Hand Tools

Kromex Hand Tools are warranted as being free from defects for the useful life of the product, provided that it has not been abused, modified or misused.

Air Tools, Lifting Equipment and Storage

Kromex Air Tools, Lifting Equipment and Storage Products are warranted as being free from defects for 12 months from the date of purchase, provided that it has not been abused, modified or misused.

The warranty only applies to the original purchaser. To claim under this warranty, the product should be returned to the place of purchase with proof of purchase. You are responsible for the costs associated with returning this product, unless we agree otherwise. If after assessment, we find that the product is faulty or defective, we will, at our option, repair or replace the product free of charge. The benefits of this warranty are in addition to other rights and remedies under the Australia Consumers Law or other applicable laws.

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any reasonable foreseeable loss or damage. You are entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

This warranty is provided by Covs Parts Pty Ltd, ABN 4814552278 of 192 Mills St, Welshpool WA 6106. Phone: 13 12 68 or Email: info@kromex.com.au